Frequently asked questions

FlowStar builds and manages workflow automations and digital voice assistants for service businesses.

Service businesses where customers call, message and book, especially owner-run home services and trades. If most of your work comes through inquiries, it's likely a fit.

It's a free 30-minute call, booked online. You'll leave knowing what's worth building first and what isn't worth automating.

Each project has one fixed price, agreed in writing before work starts. There's no hourly billing. Monitoring and changes after launch are an optional monthly plan, and the exact numbers and terms come in a written proposal after your first call. The price doesn't cover usage billing or subscriptions the project may need. We share those costs openly, and you approve them before we build anything.

It can connect to most modern platforms, such as Gmail, Outlook, Google Calendar, Google Sheets, Excel, Microsoft Teams, Slack, SIP phone systems and CRMs. For anything else, we check on the first call and tell you plainly what can and can't connect.

Usually not. It can work with your current number or phone system, for example call forwarding or a SIP connection. We'll confirm what's possible on the first call.

A call to walk through your business, then a review and approval before launch. We handle the build.

Yes. The AI assistant will never claim or pretend to be a person.

You decide the rules. It can take a message, pass the details to you straight away or transfer the call to a person.

Yes. You own the system's infrastructure, credentials and data. The optional monthly plan keeps it running and up to date as platforms or the business environment change, and its terms are in your written proposal.

We use your business information only to run your system. When we build it, we set you up with your own accounts where the project needs them, so you own and control the data and infrastructure.

Only if you choose. You're responsible for any notice or consent the law requires where you and your callers are, and we set it up the way you decide.

No. The demo is a quick version built on the spot from the website you enter, so it's limited and can give unexpected answers. A real project is scoped with you and designed to sound natural, with the language, tone and capabilities that fit your business.